Being Human

Mental health support app for emotional overwhelm and task paralysis

Role

UI / UX / Styleguide

timeline

September 2025 – February 2026

The challenge

Contemporary humans carry simultaneous loads: external tasks, demands, internal ideals and anxieties. The mind appraises this as low control with scarce resources, initiating stress arousal. Working memory saturates, attention fragments, and decisions stall. The seemingly economical—yet costly—strategy is freeze (Stillstand). Stalling breeds unfinished tasks, which inflate demands and self-blame, amplifying inner noise. Over time, repeated freeze–avoid cycles depress self-efficacy and consolidate into learned helplessness. In short: a demand–resource mismatch moves through anxiety and confusion toward stasis and, eventually, helplessness.

This project focuses on designing a user interface that provides mental health support for individuals experiencing mild emotional distress. The system is not intended for clinical diagnosis or therapy but rather for early-stage prevention and emotional regulation — offering comfort, reflection, and guidance through accessible design.

Desk Research

Status Quo: The Weight of Overwhelm

Official German data suggests that overload is widespread, strongly shaped by work conditions, and increasingly reflected in mental-health-related absence.

1Stress is universal
Experience of stress100%

WHO Stress Q&A (2023)

2Stress is driven by structural conditions

Workload & Pace

excessive workload, inflexible or long hours

Control & Clarity

low job control, unclear job role

Support & Security

discrimination and limited support

WHO Mental Health at work (2024)

3Persistent stress can tip into anxiety and depression

Global Mental Health Burden (WHO, 2025)

Anxiety disorders

359M

Depression

332M

illustration

User Research

Understanding the "Grey Zone":

User survey via paper and online survey platform on 75 participants (incl. psychological conditions) focusing on mental health triggers and self-reported emotional distress.

(15.12.2025–15.01.2026)

1Psychological conditions

I felt drained and had low energy.

bubble plot

I feel depressed.

bubble plot

Higher values indicate more severe symptoms, and larger circles represent more respondents.

2Overwhelm triggers
(Multiple choice question)

Contexts

Home
14.3%
Family / Caregiving
14.3%
Study / School
28.6%
Work
78.6%
Admin
35.7%
Health
7.1%
Others
0.0%

Values are shown in percentages

3Main reasons to stop or postpone
(Multiple choice question)

Reasons

Steps unclear
28.6%
Scope too large
35.7%
Duration unclear
14.3%
Low energy
35.7%
Perfectionism
71.4%
Anxiety
71.4%
Others
14.3%

Values are shown in percentages

Desk Research

Status Quo: The Weight of Overwhelm

Official German data suggests that overload is widespread, strongly shaped by work conditions, and increasingly reflected in mental-health-related absence.

1Stress is universal
Experience of stress100%

WHO Stress Q&A (2023)

2Stress is driven by structural conditions

Workload & Pace

excessive workload, inflexible or long hours

Control & Clarity

low job control, unclear job role

Support & Security

discrimination and limited support

WHO Mental Health at work (2024)

3Persistent stress can tip into anxiety and depression

Global Mental Health Burden (WHO, 2025)

Anxiety disorders

359M

Depression

332M

User Research

Understanding the "Grey Zone":

User survey via paper and online survey platform on 75 participants (incl. psychological conditions) focusing on mental health triggers and self-reported emotional distress.

(15.12.2025–15.01.2026)

1Psychological conditions

I felt drained and had low energy.

I feel depressed.

Higher values indicate more severe symptoms, and larger circles represent more respondents.

2Overwhelm triggers
(Multiple choice question)

Contexts

Home
14.3%
Family / Caregiving
14.3%
Study / School
28.6%
Work
78.6%
Admin
35.7%
Health
7.1%
Others
0.0%

Values are shown in percentages

3Main reasons to stop or postpone
(Multiple choice question)

Reasons

Steps unclear
28.6%
Scope too large
35.7%
Duration unclear
14.3%
Low energy
35.7%
Perfectionism
71.4%
Anxiety
71.4%
Others
14.3%

Values are shown in percentages

Desk Research

Status Quo: The Weight of Overwhelm

Official German data suggests that overload is widespread, strongly shaped by work conditions, and increasingly reflected in mental-health-related absence.

1Stress is universal

WHO Stress Q&A (2023)

Experience of stress100%
2Stress is driven by structural conditions

WHO Mental Health at work (2024)

Workload & Pace

excessive workload, inflexible or long hours

Control & Clarity

low job control, unclear job role

Support & Security

discrimination and limited support

3Persistent stress can tip into anxiety and depression

Global Mental Health Burden (WHO, 2025)

Anxiety disorders

359M

Depression

332M

User Research

Understanding the "Grey Zone":

User survey via paper and online survey platform on 75 participants (incl. psychological conditions) focusing on mental health triggers and self-reported emotional distress.

(15.12.2025–15.01.2026)

1Psychological conditions

I felt drained and had low energy.

I feel depressed.

Higher values indicate more severe symptoms, and larger circles represent more respondents.

2Overwhelm triggers
(Multiple choice question)

Contexts

Home
14.3%
Family / Caregiving
14.3%
Study / School
28.6%
Work
78.6%
Admin
35.7%
Health
7.1%
Others
0.0%

Values are shown in percentages

3Main reasons to stop or postpone
(Multiple choice question)

Reasons

Steps unclear
28.6%
Scope too large
35.7%
Duration unclear
14.3%
Low energy
35.7%
Perfectionism
71.4%
Anxiety
71.4%
Others
14.3%

Values are shown in percentages

User Research
User research (n=56) revealed strong quality-driven purchasing behaviors but low awareness of CSA, indicating an opportunity to improve discoverability and user education.
Primary Methods of buying groceries
Where do you buy groceries?
Supermarket
84%
Online Delivery Service
8%
Others
8%
Important Factors When Purchasing Groceries
Which factors are most important to you when purchasing groceries?
Quality39%
Price33%
Freshness26%
Others2%
Awareness of CSA
Do you know about Community Supported Agriculture?
No66%
Yes34%
Problem Analysis / Solution
Understanding the user / potential user's needs
Problem Analysis
Non-members
Are you willing to participate in CSA? Why / Why not?
No, I don't have enough information about the system…
It is so inconvenient. You have to go to the farm to pick up the orders? No flexibility…
Too expensive for me. Supermarket is the best option for me..
I have a disability and cannot always go to the farm…
Farmers
What are the pain points as a farmer when you are working?
inefficiencies in task distribution, highlighting the need for a practical task management system.
Member management is insufficient / difficult to encourage active participation.
Challenges with the promotion of the farm.
Solution
Farmer
Farmers and Staff in the CSA Farms
Fostering trust with transparency and a practical task management system for farmers
Member
Members in the CSA Farms
Increasing inclusivity and making participation more flexible
Explorer
Individual who is not a member
Enhancing community by modernizing interaction and clear information system
Problem Analysis / Solution
Understanding the user / potential user's needs
Problem Analysis
Non-members
Non-members
Are you willing to participate in CSA? Why / Why not?
No, I don't have enough information about the system…
It is so inconvenient. You have to go to the farm to pick up the orders? No flexibility…
Too expensive for me. Supermarket is the best option for me..
I have a disability and cannot always go to the farm…
Farmers
Farmers
What are the pain points as a farmer when you are working?
inefficiencies in task distribution, highlighting the need for a practical task management system.
Member management is insufficient / difficult to encourage active participation.
Challenges with the promotion of the farm.
Solution
Farmer
Farmer
Farmers and Staff in the CSA Farms
Fostering trust with transparency and a practical task management system for farmers
Member
Member
Members in the CSA Farms
Increasing inclusivity and making participation more flexible
Explorer
Explorer
Individual who is not a member
Enhancing community by modernizing interaction and clear information system
PAIN
The tasks feel like giant mountains.
SOLUTION

Break the tasks into micro-steps and provide clear guidelines

PAIN
I need a gentle friend to tell me it's okay to go slow.
SOLUTION

Empathy-based task management system with pause options

PAIN
I just get so overwhelmed by the noise of everything.
SOLUTION

Balancing the priorities to sort out the tasks

The process

Lowering the cost of starting



The research pointed to one need — gentle, step-by-step support that lowers the cost of starting. Being Human is built for early regulation, not diagnosis: it meets people in the "grey zone," before stress hardens into avoidance.

So the design ties feeling to doing. A quick mood check feeds a Balance step that turns focus into a small, prioritised task list; large tasks break into micro-steps; and the system stays forgiving throughout — pause, snooze, shuffle, or take a recovery break, with every finished task ending on a moment of rest.

PAINPAINPAIN
The tasks feel like giant mountains.
I need a gentle friend to tell me it's okay to go slow.
I just get so overwhelmed by the noise of everything.
SOLUTIONSOLUTIONSOLUTION

Break the tasks into micro-steps and provide clear guidelines

Empathy-based task management system with pause options

Balancing the priorities to sort out the tasks

User Research
User research (n=56) revealed strong quality-driven purchasing behaviors but low awareness of CSA, indicating an opportunity to improve discoverability and user education.
Primary Methods of buying groceries
Where do you buy groceries?
Supermarket
84%
Online Delivery Service
8%
Others
8%
Important Factors When Purchasing Groceries
Which factors are most important to you when purchasing groceries?
Quality39%
Price33%
Freshness26%
Others2%
Awareness of CSA
Do you know about Community Supported Agriculture?
No66%
Yes34%
Problem Analysis / Solution
Understanding the user / potential user's needs
Problem Analysis
Non-members
Non-members
Are you willing to participate in CSA? Why / Why not?
No, I don't have enough information about the system…
It is so inconvenient. You have to go to the farm to pick up the orders? No flexibility…
Too expensive for me. Supermarket is the best option for me..
I have a disability and cannot always go to the farm…
Farmers
Farmers
What are the pain points as a farmer when you are working?
inefficiencies in task distribution, highlighting the need for a practical task management system.
Member management is insufficient / difficult to encourage active participation.
Challenges with the promotion of the farm.
Solution
Farmer
Farmer
Farmers and Staff in the CSA Farms
Fostering trust with transparency and a practical task management system for farmers
Member
Member
Members in the CSA Farms
Increasing inclusivity and making participation more flexible
Explorer
Explorer
Individual who is not a member
Enhancing community by modernizing interaction and clear information system

Desk Research

Status Quo: The Weight of Overwhelm

Official German data suggests that overload is widespread, strongly shaped by work conditions, and increasingly reflected in mental-health-related absence.

1Stress is universal

WHO Stress Q&A (2023)

Experience of stress100%
2Stress is driven by structural conditions

WHO Mental Health at work (2024)

Workload & Pace

excessive workload, inflexible or long hours

Control & Clarity

low job control, unclear job role

Support & Security

discrimination and limited support

3Persistent stress can tip into anxiety and depression

Global Mental Health Burden (WHO, 2025)

Anxiety disorders

359M

Depression

332M

illustration

User Research

Understanding the "Grey Zone":

User survey via paper and online survey platform on 75 participants (incl. psychological conditions) focusing on mental health triggers and self-reported emotional distress.

(15.12.2025–15.01.2026)

1Psychological conditions

I felt drained and had low energy.

bubble plot

I feel depressed.

bubble plot

Higher values indicate more severe symptoms, and larger circles represent more respondents.

2Overwhelm triggers
(Multiple choice question)

Contexts

Home
14.3%
Family / Caregiving
14.3%
Study / School
28.6%
Work
78.6%
Admin
35.7%
Health
7.1%
Others
0.0%

Values are shown in percentages

3Main reasons to stop or postpone
(Multiple choice question)

Reasons

Steps unclear
28.6%
Scope too large
35.7%
Duration unclear
14.3%
Low energy
35.7%
Perfectionism
71.4%
Anxiety
71.4%
Others
14.3%

Values are shown in percentages

The concept

Being Human is built around one metaphor: the comma, not the full stop. It reframes the moment of feeling stuck not as failure, but as a natural pause — a breath before the next small step. As a non-clinical, empathy-first companion for people in the mental-health "grey zone," it replaces the sterile feel of typical productivity tools with the warmth of a sun-inspired, soft-orange palette, and turns overwhelm into momentum through a balanced triad: breaking demands into manageable micro-steps (Tasks), cutting through the noise to focus on what matters now (Balance), and building rest into the flow as a productive act rather than a reward (Pause).

Mood check

The first task is a quick, low-pressure mood check. A few light questions on mood and energy take two to three minutes, and the logo icon changes colour based on the result — reflecting how you feel back to you.

Setting Priorities - 'Balance'

Users can play the quick balance game to determine their life priorities.

The need of 'Pause'

A gentle nudging system is also in place to guide users based on their onboarding and profile.The device under consideration features a number of pause options, and the user has the capability to set the time manually.

Setting Priorities - 'Balance'

Onboarding

During the onboarding process, the app assesses the user's mood, lifestyle patterns, nudge preferences, and preferred pause times. This data is used to calibrate the app settings, creating a personalized environment tailored to the user's specific needs.

Sorting out - 'Tasks'

Onboarding

Once priorities have been established and tasks assigned, users are able to initiate tasks directly within the interface. The task will then be guided step-by-step through the process. In the event that the user is not inclined to complete the task, they have the option to either complete it at a later time or to transition to another task.

The need of 'Pause'

Onboarding

A gentle nudging system is also in place to guide users based on their onboarding and profile.The device under consideration features a number of pause options, and the user has the capability to set the time manually.

Closing reflections

Onboarding

We often believe we have to keep climbing mountains or chasing grand dreams. But sometimes the greatest victory is simply reaching the end of the day without breaking. Building Being Human reminded me that care doesn't need to be loud or ambitious — that there's a quiet strength in pausing, in taking small steps, in just making it through. If one thing stays with me from this project, it's that the gentlest goals are often the ones most worth designing for.

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